RETURNS POLICY

(When Purchasing From Slingshot Prints Ltd You Are agreeing To The Folloing Terms And Conditions).

1.  RETURNS

If for any reason you are unhappy with your purchase please inform us within 48 hours of the goods being received. If you wish to make a return you must inform us in writing by email or letter within 48hrs of the goods being received(proof of postage needed. When making a return you must send the item using recorded delivery and with appropriate insurance as we will not be held responsible for items missing or damaged and ensure the same tube is used to return the item. You will be given the option of an exchange or we will refund your payment minus postage. We aim to reimburse you within 7 working days. Items made to order are not subject to returns. For example, any artwork printed to order will be non-returnable. Due to monitor settings colours may vary slightly from the colours you see on screen. However if large variations occur we will advise before shipment. If you wish to exchange your print an additional postage cost must be paid before we can resend. We don't cover postage on exchanges.

2. OUR PRODUCTS

2.1 The images of the Products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the Products. Your Products may vary slightly from those images.

3. DELIVERY

3.1 Delivery of an Order shall be completed when we deliver the Products to the address you gave us and the Products will be your responsibility from that time. 

3.2 You own the Products once we have received payment in full, including all applicable delivery charges.


3.3 In the event the packaging is obviously damaged on arrival you should refuse delivery whereupon the product will be returned to us for appraisal.

3.4 Where you take delivery of the package you have 48 hours from the time of delivery to contact Customer Services by email to inform us of any damage subsequently discovered. All packaging must be retained and where possible please include photos of the damage. Our team will contact you with instructions on how the product will be returned. Failure to comply with these terms may affect your right to a refund or replacement. PLease refer to 'my account' on the website.

3.5 In the event of lost / missing post it is your responsablity to notify Slingshotprints Prints by email within 30 days form date of purchase, any notifications after this period will result in a refund not being able to be issued.

POST: Slingshot Prints Ltd - 49, Felstead Road, Loughton, Essex IG10-3BB.

TEL:  020-8257 5534

EMAIL: info@slingshotprints.com                                                                              

For our full terms and conditions please see our T&C's page